
EZDERM Support L1
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Recent activity by EZDERM Support L1 Sort by recent activity-
Nefertiti Roshto We will reach out to you shortly via Support Ticket.
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Hi Jessica Shenker, you will have to add this folder manually to each patient's chart. At the moment you cannot create a folder and add it to all patients in the clinic. This is an existing feature...
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Hello Jessica Shenker, you can add an additional folder to any patient's Documents section by tapping on the folder with a plus sign icon at the bottom left of the EHR or by hovering your mouse ove...
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Hi Dr. Dintiman, Medical assistants can see the referral letter templates through their login.
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Hi Bill! Most users can be found on the EZDERM Facebook page. Feel free to ask to join here: https://www.facebook.com/groups/ezdermcommunity/. We can definitely use the support portal as a way to ...
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Hi Lindsey! If you go into the patient's chart from the EHR > Summary page > Click Edit > then scroll down about halfway you will see a field that says "Related Persons" > click into that and you w...
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Hello Karree May, eStatements are still mailed to the patient, they are not emailed.
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Karree May The administrative staff can add a patient favorite pharmacy into the patient's chart via the Summary page on the EHR but cannot do so via the Practice Management System.
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Hello Rachel, One of our team members will reach out to you to assist you in this matter. Thank you for reaching out!
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Hi Kim, With the current version of the desktop web application, there is no capability to upload the photo into the patient's profile. It has to be done using an iOS device: iPad or an iPhone. If...