Patient Receipts with Pending Insurance Balance

When we print an itemized receipt from the Financials screen - at the bottom of the receipt, it says: "total due: $XX.XX". 

The issue is, when insurance hasn't processed the claim yet and the patient requests the itemized receipt with their copay applied - it will say "total due: 100.00" for example, and that amount is PENDING insurance. This is misleading because the patients call us thinking this is a statement and that they owe that money to us. 

Can we fix this somehow to say "pending insurance" instead of "total due"? It is very confusing and would save us some phone calls and confusion for our patients.