Incorrect/Invalid NPI

Rejection Message:

MM/DD/YYYY 14-07-42 NM1-09 BILLING PROVIDER ID QUALIFIER, PROVIDER NPI NOT REGISTERED WITH BCBSNC. PLEASE CONTACT NETWORK MANAGEMENT AT 1-800-777-1643 TO RESOLVE THIS MATTER.

Possible Causes:

Incorrect or invalid NPI

Possible Solutions:

Contact the payer with the number they submit.

Rejection Message:

MM/DD/YYYY 10-49-32 ACK/REJECT INVAL INFO - ENTITYS NATIONAL PROVIDER IDENTIFIER (NPI). USAGE- THIS CODE REQUIRES USE OF AN ENTITY CODE.

Possible Causes:

Incorrect NPI number.

Possible Solutions:

Payer doesn't have this NPI on file. If a claim was billed with a group NPI, try submitting it with a provider's individual NPI.