Submit a Corrected Claim

If a wrong code was submitted to a payer, you will have to correct and resubmit the claim that was sent out.  To correct a claim, you can follow these steps:

1. Select your claim, update the Claim Status to Ready for Electronic Submission or Ready to Print, and set the responsibility to the correct insurance

2. Update the Diagnosis and Procedures with the corrected coding.

3. Add Billing/Claim Notes to describe the reason for the corrected claim.

4. Update the Claim Frequency Information by choosing option 7- Corrected Claim, add your Claim Frequency Note (describing the updated information), and enter the Original Reference Number (Insurance Claim Number).

5. Save and resubmit your claim.