Auto-Posting Patient Payments

When posting an ERA within the system, if all of the parameters are met, EZDERM will auto-post the patient's unapplied money.

Auto-post will be initiated if:

• The claim has no applied money.
• ERA contains only one claim for the same patient.
• Payments are not split between different claims.
• Payments are tied to the claim in the patient's financials before the ERA is posted.

Conversely, auto-post will NOT be initiated if:

• The claim has any applied money (from the payer or the patient).
• The ERA contains multiple claims for the same patient.
• Payments are split between different claims.
• Payments are tied to the claim in the patient's financials after the ERA is posted or not tied at all.

Please Note: The dollar amount does not need to be exact, meaning that if the office collects more than the patients deductible, the system will still auto-post.  In addition, the charge must have a positive balance.