Adding Profile Photo to Patient Chart

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4 comments

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    Kim Vu

    Is there any way to upload a profile photo from the desktop web app?

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    EZDERM Support L1

    Hi Kim, 

    With the current version of the desktop web application, there is no capability to upload the photo into the patient's profile. It has to be done using an iOS device: iPad or an iPhone. If you have a picture of a patient on your desktop that you would like to upload, you would have to transfer it to the iOS device using a third-party solution.

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    Rachel Heet

    In our practice we use an IPad to download pt. photos. Lately the photos placed in the patients chart have not been staying in the chart when we revisit it. Why would that be? I was told it was just a matter of waiting and the photos would start to show. That has not been the case. Any ideas why? We've contacted tech support as well. 

    Thank you :) 

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    EZDERM Support L1

    Hello Rachel,

    One of our team members will reach out to you to assist you in this matter.

    Thank you for reaching out!

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